The Top Destinations must be activated through phone by calling the Concierge Service prior to its first use.

To validate the activation of your Top Destinations you need to register your name and last name as it appears on your government ID card. A valid email address as well as a valid landline and mobile phone are required to facilitate any necessary contact with you for paperwork or details related to your reservations.

Activating your Top Destinations will give you the right to use the benefits that exist for each hotel.

Every time you make a reservation and the benefit is redeemed, this is deducted from the total benefits acquired with Top Destinations until it is depleted.

Top Destinations gives you the option to apply the benefit through the list of hotels that will be given by the Concierge through our exclusive telephone line or via email in accordance with the options available when you make your lodging request. It is not the responsibility of Top Destinations that any particular hotel is available at the time to presenting alternative accommodation following your request.

Your benefits may be applied as partial payment for reservations with an unrestricted number of nights or reservations, following the methodology detailed above in section 5.

Your Top Destinations virtual dollars are applicable until the total amount is consumed and they have no expiration date.

Accommodation is subject to availability and demand; and the hotel’s usage and management policies apply as established by them.

Full payment of stay is required at time of booking.

Once the reservation is guaranteed, it is under the regulations and cancellation policies of the hotel reserved.

Top Destinations benefits may not be combined with other promotions and / or discounts, nor can they be redeemed for cash in whole or partially.

The benefits have no value outside of its usage in our reservation center. They are not valid for direct payment in any hotel, or any other reservation center.